Most recent Admin reviews:
They don't know how to treat hard drives
I bought a WD Purple hard drive from them, it arrived in flimsy packaging and unsurprisingly didn't work (clear from the noise it made that it suffered mechanical damage in transit). I returned it for a replacement and pointed out the packaging issue. Nearly a month later and after a number of follow-ups I finally got a replacement, sent in nothing more than a plastic bag. Surprise! It doesn't work either! Not worth the effort dealing with a team who can't handle the equipment they sell appropriately or a returns process in a timely manner.
not bad, could be better
The service ive received hasn't been bad, but i find on a daily basis i struggle to get through on their contact number. on numerous occasions, no one answers me. another thing to note is that one should always phone to confirm stock before paying, as i once ordered and the website said they had stock. only to find out once i paid and my other products had been delivered, that there wasn't any stock on one particular unit. they handled it well, however one should always check first.....but please answer your phone
All products are grey imports and do not have any warranty etc
This company sells grey imports and all products do not get covered under warranty.
Do not trust what you see from this company. (Trusted Company...???) Did you know they sell USED equipment?? I certainly did not. I ordered a computer through PC Link via the Price Check website. Received a confirmation order. Now have been contacted by Paul to advise that this is NOT a new unit but a used unit. Nowhere was this "minor detail" documented on the website of either Price Check or their own PC Link website. Option to either get money back or get a used unit!!!! This is false advertising at its best. I have asked them to honour what I ordered, as a rightly expected new Unit and they have refused. PROCEED WITH EXTREME CAUTION. You may not get what you thought you were getting and the price you thought you were getting it for!
Very very poor unacceptable service for an online shop
I ordered a laptop more than 16 working days ago and I have not received my delivery until today. Not even an update. It has all been quite quiet. Takealot will update you every day on the status of the order. PcLink is the complete opposite. Now, how do i get my money back. It was my first time buying anything from PcLink and I will never do it again. I have written several emails and no one has bothered to respond to any of my e-mails. I have tried calling and the numbers are not answered. At least I am assured that it is a legit company. I almost thought i had been duped until i saw these reviews.
Good service, real people willing to help & solve problems
I appreciate it when a business can take a small glitch in an order or transaction and turn it into an opportunity to provide good service - as I experienced here. I prefer PC Link to the anonymous Takealots of this world because PC Link are specialists, with real people who provided the info I need.
Now this is the kind of service I want!
Speedy service, good prices, massive range. Why go anywhere else?
I was pleasantly surprised by how smooth my online purchase was handled.
Pleasure to deal with prompt delivery no problems
Should i require any further purchases will most certainly utilize your services pricing is excellent
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