Most recent Shopee.com.my reviews:
shopee customer service very bad
when seller for weeks did not ship order out, than we cancel and ask for refund,but shopee rejected cancellation even when seller still not ship order out,they let you wait forever,it like internet scram,when email customer service,they dont reply, they dont protect buyer.
Bad experience with this seller - casalai
https://shopee.com.my/shop/2625264/ I placed and order for maybelline mascara but the seller sent wrong item to me, after some chats, I decided to request for the refund and the seller requested me to send back the wrong item with the condition she bare the postage fee, but after I post the item, she ignored me since then! Very bad seller! please watch out for this seller, thanks!
Purchased since 9/12/17 still not receive the item... Can't even track where is the item.Sent inquiry to them but no response n helpless. This is my first and last purchase via shoppe. For those who willing to purchase online, DON'T BUY VIA SHOPPE!
Very bad refund policy. cheating person are seller.
shopee.my online eCommerce website. Very bad refund policy. cheating person are seller. i ordered ORDER ID. [private info removed]QKT. but they delivered waste material. very poor quality. different color. very poor stitching. even street sheller can shell good materiel then him.
More Shipping company to choose
Im a new Shopee buyer. So far face a bad delivery service from ABX Temerloh and they do not give good solutions. Hope to have more shipping company to choose / able to choose on shipping options even it is a free shipping.
Ordered Camera, no Lenses
I orderd a cheap camera on Shopee in Thailand. The seller sent me the wrong color, wrong language, camera, and without any lenses (there should have been 2 lenses). They have not yet fixed the problem, and Shopee is not helping.
Works, but here and there there are bugs on their website
The overall experience wasn't bad at all. However, especially during the checkout process, couple things didn't work as smooth as I would have expected it. My debit card was rejected, then I couldn't change to different payment method and had to start the shopping over from the beginning etc. Not big things, but still requires polishing from their side
bad customer service and very slow shipping
Very ignorant customer service 9 days so far still cant get my money back from them, shipping is so slow up to 10 days from manila to angeles city 60 km black arrow worst slowest courier ever
Only protect buyer instead of seller!
Shopee have set many rules to seller, and when they can't do 100% good enough, the seller will get BAD non-fulfillment rates, just cancel some order also get lowest rate in non-fulfillment rates =.=. Their reason is seller must update their stock everyday. But I wonder know for seller have 1000++ items then how to update daily??? (Did not think the seller is not easy to do business too)
I had made few purchases on shopee before, but now will longer purchase from them because my credit card is charged for something i didn't order, the goods is sent to some address and someone that i don't even know. I have complaints to them, however, it just ends up wasting my time, at the end, i have to deal with my own bank, which is very troublesome. I suspect it is some system error or internal thief, i truly lost confident to shopee.
Very Slow Delivery and Refund process
call customer service to get my refund, they said it take two days for the process , now it been two weeks i haven't receive my money
The shopee subsidised shipping program make customer saving their money for shipping fee. The Shopee can make the seller to provide the cheaper price to their customer when making everyday promotion. I love it. Most a seller within shopee very daring and fast response.
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