Most recent MPH Online reviews:
The out-of-stock orders took about 2 weeks to reach my home, which was quite good. Nonetheless, I was astonished about how fast the books arrived at my house, within 2 days after I placed the in-stock order! I was, indeed, satisfied with the quality service that MPH provides and looking forward to placing more order with MPH in the future. Keep up the good work and hope you expand by bringing in more good book titles, MPH!
"Cancelled Order but cannot cancel all"
Ordered 3 books, one is out of stock and have to wait. so i asked to cancel the order which means all of it, because looking for other alternative. Suddenly they still send 2 books. Still want to take customer money even though asked to cancel it
Very polite speaking and helpful staffs and customer services staffs.
The whole process of ordering the books until delivery was easy and convenient.
"Great customer service!"
I had questions about the my online purchase and the customer service executive was very helpful in assisting with my purchase.
I hope next time my book does not get all crooked
"Happy to find the book I want."
I'm so happy to find the book I wanna buy long time ago. Other bookstores don't have this book and MPH sell it. With discounted price somemore.
"Great value, price, service"
The website is user-friendly, it took me less than 10 minutes to update my account, look for the books I wanted to purchase, check-out and make payment. I got discounted price and free charge for delivery. I received the package on the 3rd day as promised and the books were in good condition. I am totally satisfied.
"Easy and convenient"
I'm glad that mph has reviewed the min purchase for delivery and that the transaction was as smooth as it can be. Thank you. Got my book in less than a week.
Fast delivery and item received in good condition.
"easy but sometimes i receive the book in bad condition"
easy but sometimes i receive the book in bad condition
quality knowledge and quality book and good purcase
Received my books after a day or two's order.
Provide a valuable service for buying English novels online
You are great company which shows alternative recommendation.
Great but should improve on the payment process.
Prompt delivery at free charge. Books' prices are same as bought in store. Great saver of time and effort.
I order on Friday afternoon, and really unexpected I will receive my book today after lunch.. tq mph on your great service.. :)
"Very good service. I received my book within 3 days."
Good to buy from mphonline
You need to improve more in term of time taken to ship the books/products instead of one week after the order and payment made.
"Need to stock on textbooks"
Please, we're always having difficulties in finding textbooks.
I can get quick response from MPH team
I can easily buy the books I need and the delivery service is great!
"Spectacular Books Paradise"
Not to deny, it is an impeccable bookstore which sells a variety of books. For instance, IGCSE, Singapore and national syllabus books. It is beyond convenience that they set up online bookstore with simple layout and functions. I am more than proud of MPH! Go forward MPH!
It's good but I do think MPHOnline can do better by offering more promotion to customers. MPHOnline should make their website less confusing and should probably think of working with milkadeal, a cash back company to attract more customers.
"Great service !"
Just wish that the delivery is a little bit faster.
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