Most recent Flowerchimp.com reviews:
My order 101193 was executed perfectly! I placed the order last minute, and the FlowerChimp team delivered it swiftly to my girlfriend :)
Flowers that being delivered were the same as shown on the website. Responded to queries promptly. 1st time customer and I am very happy with their service.
Highly recommended for corporate gift
Reliable company that I trusted able to deliver in time and as promised
Received as order
Received as order
Display and actual totally different
The product showing on website looks awesome,flawless but the actual product was just too far away, like get it from the pasar pagi florist.
Excellent service and trusted
Delivery was done as promised and quite happy with the arrangement of my order.
Extremely Poor Call Center
Order was placed. While it is impossible to contact anyone in FlowerChimp, no respond to email, no respond to sms, neither on Whatsapp. After called + SMS + whatsapp for nearly 100+ round, they finally responded. Then again, call center remain silent. You had clue, if the flower been delivered, they promise to provide POD and picture, but none received.
On the ball delivery
This is my second time ordering a flower from chimp. Not only is their product quality high, their service wasn't lacking too. My girlfriend was taken aback by the delivery which made it in time for her birthday. Thank you for such good service!
bad. My order is unfulfilled.. Try to Chat and call.no reply.
My order is Unfulfilled ? ( means no delivery?) Paid RM485.00! No reply and no answer on their contact number..called few times no response..Please contact me asap for order number 107210. (03-56361788 Fiona)
Great product & services
The flowers were beyond my expectation. They looked better than the pictures. Plus free delivery to Cyberjaya.
User friendly site; very happy with the flower arrangement ordered
On time delivery accompany with beautiful flower arrangement.
Beautiful flowers and fast delivery
Love the flower choices.
Delivery was done as promised and service provided was of highest quality. Very satisfied.
I booked 2 flower stand to be delivered on last Saturday. But only 1 was delivered. So i called but the phone was switch off, then i called on Monday, also unable to get through. I whatsapp and no reply too. Until 4.30pm only they ask me what is my problem. And telling me that the phone have problem, i said 1 of my order not delivered, they told me very hard to keep track 10000 customers. Well, what a good answer! Now even i get the money refunded, i still not happy with the way they replied. Irresponsible and unprofessional. Also the first flower stand that sent to the shop, the dispatch just put the flower stand outside the shop, without informing the person inside, no acknowledge slip sign too. Very bad service.
Great variety of flowers and prompt delivery
Great variety of flowers and prompt delivery the next day
very good service
very fast respond and flower was delivered on time.
Poor customer service
My personal card message become the remarks message. Well done ! You just screw it up my anniversary. And do not want to take any responsibility.
Dissatisfaction with Ordered Products
Ordered flower with vase included and large fruit basket. Flowers doesn't look the same as picture shown on website but still very pretty. Not a big deal. However, the fruit basket received is hugely different with the basket shown in the picture in term of size and fruit type. The basket size is mush smaller than what we have seen in picture. We didn't get what we paid for as a customer and this is not ethical and fair practices from business and consumer standpoint. The website (https://flowerchimp.com/collections/get-well/products/large-fruit-basket) doesn't have description of fruit types either. Understand that some fruits like cherries and kiwi might be seasonal, but at least provide some remarks so customer can have better ideas on expectation before they make any purchase. Customer buys products not only based on pricing but also overall presentation, their own favorite fruit types etc. I am not sure if I would order from this website in the future but this company definitely need improvement.
What you see is what you get!
the actual flower arrangement received is exactly, if not, better than what we see on the website. Happy with the order and delivery!
Quick response on any changes and the flower arrangements are great as well.
Everything were smooth. The flowers were lovely and suit with whatever describe. One thing, if the sender could snap a picture of receiver, should be bonus for me. Anyway, thanks for your prompt service. Im satisfied.
So far, unexpected service.
Good. If only can request to delay delivery :)
Excellent service and reliable
It is very hard to find an online delivery florist to Cyberjaya area that delivers: 1) flowers arrangement as what you see from the website 2) upfront with its cost - I was spending too much time finding how much delivery cost to send to Cyberjaya and the prices were ridiculous... 3) service was fast and reliable 4) good feedback from everyone that saw the bouquet and also from the recipient
Goes the extra mile in its service.
Even when the recipient has already left the office, FlowerChimp took the extra effort to contact them and arrange delivery witb a smile!
Great product & service
They have excellent customer service. Responded quickly to my queries via WhatsApp. Although I am not able to see the hand bouquet myself, but from the picture of the person I send it too, it looked awesome and amazing.
Great and convenient
Punctual on time, very friendly and trusted company.definitely I'll recommend to all my well wishes. Thnkx
Actual bouquet was of poor quality
The actual bouquet delivered did not match the description and pictures on the website. I was prepared for some disparity but I think it was worth at most what I had paid almost MYR300 for. The prompt delivery was the only saving grace.
What was delivered wasnt what i saw in the photos.
Ordered an all white flower wreath for a funeral. And what was delivered was a colorful bouquet with birds of paradise and yellow chrysanthemums. Totally unacceptable for a funeral.
Your customer service is top notch. Highly responsive and very helpful.
Flowers Came Out Amazing!
I ordered Flowers on morning and they arrived exactly like in picture to my partner in same day afternoon! They use local shops and a florist hand delivered it. Thanks Flowerchimp! #recommended
Great service and timely delivery
Great cooperation and communication, with responsible follow-ups. Flowers are beautiful and brought much joy. Thank you.
False Advertising, unprofessional!
Ordered flowers ‘with vase included’ to someone online on 11 July. Flowers came in a what looks like a USED JAR, and the WATER is MURKY! Do not advertise flowers in a presentable vase, but deliver one that is not! This is misrepresentation, FALSE ADVERTISING and not professional! Will never use this company again.
The free delivery charge definitely was a factor of attraction
Seamless flower delivery experience, hiccups included
I haven't used a flower delivery service in a while but after going through what's available out there, i settled on flowerchimp. I'm glad i did because even though there was a hiccup in their system with the Recipient Name, Delivery Date and Message being left empty, they moved to fix this by sending me an email stating that due to certain issues that they're aware of, i needed to fill in these details again. So whatever 'points' were lost due to bungling the details were fully restored, in my view, because flowerchimp moved to fix the issue quickly enough so it wouldn't matter. And yes, the flowers arrived without any hitches and everyone was happy in the end. Thank you!
Fast delivery and reasonable price.
Excellent product but need to have wider range of flowers with additional adds-on.
The worst service ever encountered.
The worst service ever encountered with Flower Chimp. Unable to contact the phone no. given, no reply on the email sent, no reply from the live chat. Do not keep the promise to deliver on the same day even though booking made before 1pm. The wreaths were delivered only on the next day in the late afternoon. No one informed us the delayed and no way to communicate with them as no one answering calls and replying email. Worst worst worst service ever...
Flower Chimp - Wonderful Flowers Delivered All Across Malaysia
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