Most recent Shakehands.co.in reviews:
speedy and reliable
Staff, personnel are always at the helm of customer care. They have always acknowledged and provided the solution on real time basis. They are doing exceptionally well.
On time delivery. Good customer service. Great price
Everything except the customer service is very good. When I tried to enquire status of order on the third day after order, some semi literate girl picked up and the first reaction was 'kabi diya order?' and then 'abhi time lagta hai aane ko.ghai kai ko karne ka'. When I said, I am only asking abt expected date she shouts loud and clear 'abhi customer ka rabbit food ka order hai. Kya bolne ka hai usko ?' and a faint growling sound from some distance conveys 'usko bolo kal bhej denge.'. So all in all a typical street corner shop experience, nothing better..Hope someone, reading and improving front end at shakehands..
AUTHENTIC PRODUCT, QUICK DELIVERY, AMAZING DEALS
PLEASE WAVE OFF THE DELIVERY CHARGE FOR THE PURCHASES MADE OVER RS 500
you guys deliver everything on time and the prices are extremely reasonable compared to other online pet stores :)
Misrepresentation of product and horrible customer service team
Had purchased leash and two collar set and was not given the product shown on website. If you are selling a product online atleaSt have the integrity to put right pics else it is mis selling and cheating the customer. I had to be on phone for over an hour to explain 7 people of the case. Horrible to core. Never buying anything from here and told all my friends ann acquaintance to never buy from shake hands.
So far good experience.
Punctual delivery of pet food that is available at reasonable rates. On the improvement side, Shakehands needs to stock cat food that is of the deluxe variety which cats love at lower prices than they are now. Cats become tired of standard cat food like Whiskas when supplied on a daily basis. So cat food consisting of whole fish packed in pouches or tins is highly desired. Whole fish satisfies kitty stomachs more than cat food in gravy form.
Great service as always.
All my orders are always delivered quickly and without any issues.
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