Gravity Fashion Reviews

Hello Nsale, I am sorry about that. During the first shipment which we sent in time, it was lost during transit by DHL as you are aware of. You agreed to wait longer and send you same outfit again, which was delayed at our end. I sincerely apologize for that. But it has been shipped and you should have it with you. We do our best to meet the expectations of our customers, in some unfortunate event we may have not been able to do so. As human we are learning and improving. I am sure you will not have any issues with us in future. Do let us know if you need any assistance or have further feedback :) Take Care!

Hi Meithili, thank you so much for writing a review for us, we truly appreciate this. We are glad to know that you are satisfied with our services and products. Our team looks forward to serving you again and make you feel happier again :) Take Care!

Hi Sushila, We appreciate that you took time to write a review for us, it is truly helpful for so many other people around the globe. I am sorry that your dress was loose around the waist and you had to get that fixed. We will love to compensate for that for your future order, please contact us with your order number and our team will assist you in the future order. We are delighted that you are satisfied with quality and services. Take Care and God Bless you!

Hi Asif, thank you for writing review. We are gald that you are happy with your purchase of lehenga choli online at Gravity Fashion. I remember you ordered and a stitched lehenga choli, but it was bit tight. And you required the additional panel to fix it. We stitched it to your measurements and according to it, we had to take 2 panels out of it. And as you said you need to add 2 more panels so that your lehenga look decent in front of elderly people. Fortunately, we had those panels and we were able to send you. I hope your wedding went well and you got some compliments for your lengha choli. You have been very cooperative and patient. It was great to be able to serve you and be part of your wedding. Do let us know if we can assist you in purchasing other Indian dresses. Take Care :)

Hi Fazlul, We appreciate that you took time to write a review for us. You ordered 2 sarees, and we are glad that the quality and services met your expectations. We look forward to serving you again in the future. Best wishes from team Gravity!

Hello Kothai, we appreciate that you took time to write a detailed review about your experience of wedding lehenga you ordered at Gravity Fashion. It was a challenge to make your custom lehenga and we are so glad that we meet your expectations. You have been so cooperative and receptive to our suggestions. This is the reason our team was able to bring out great results for you. You trusted our team and it was our responsibility to go above and beyond usual level. Team Gravity wishes you a happy wedding life and we look forward to assisting you and your family in future. Best wishes & take care!

Hello Anil, Thank you for the valuable feedback. We are so glad that you are satisfied with the quality of the sherwani you ordered. We look forward to assisting you & your family again in future for Indian dresses. Take Care & Best wishes from team Gravity Fashion.

Thank you so much Firdous for taking time to write a feedback which will help so many other online customers who are looking to buy Indian clothes online at Gravity Fashion. We are delighted to know that you are satisfied with your experience with Gravity Fashion. We look forward to serving you again soon. Best regards.

Hi, Sheila, Thank you for taking the time to write a review, we are glad that our services met your expectations. We look forward to being able to assist you again soon. Take Care :)

Hi Mineerah, thank you for taking the time to write a review. We are so glad to know that you are satisfied with our products and services. We are waiting for more opportunities to assist you again soon :)

Hello Shobhna. We are excited to get your feedback. I am sorry about colour difference and a slight issue with the neckline. Colours could vary due to various screen resolution and I am sure you understand that. I have made a note about neckline in our system and next time when you order we will surely take care of it. Our team will be delighted to fulfil your orders again :)

HI Mukesh, it was our pleasure to fulfil your order. You have been very co-operative and patient, it was because of you that we were able to meet your expectations. You provided precise measurements and instructions. You knew exactly how you want your outfits to be stitched and trusted our suggestions too. We appreciate working with you and look forward to assist you soon :)

Hi Jahanara, it is truly the worst experience you had. I as the founder of Gravity Fashion will never accept the inefficiency of our team who give such a poor services. I will personally investigate this matter and make sure necessary action is taken so that this does not happen again to any of our customers. I truly appreciate your feedback and this is clearly indicating a big problem which I am committed to resolving. I assure you that none of other experiences shared about Gravity Fashion is paid, we are a small business and can not afford to pay for reviews. Our foundation was purely based on great customer experience and this is diminishing from last few months. Just a few days ago there was another review from another unhappy customer. Your feedback is very valuable and it will surely help so many other people not only from UK but all over the world. I will drop you a personal apology email shortly and see what could be done to reduce your frustration and make you bit happy.

Hi Jalpa, thank you for taking the time to write the review. We are glad that the outfit you ordered met your expectations and apologise for the delay. We look forward to receiving the measurements of remaining bridesmaid and I assure you for quick delivery. Please let me know if you need any assistance :)

Hello Naznin, thank you for writing a feedback. We are glad that you are satisfied and look forward to assisting you further :)

Hi Keshavi, thank you for writing a review and we are so glad that you are satisfied with our services. It was our pleasure to serve you and look forward to fulfill more orders and make you satisfied in future :)

Thank you, Mann, for taking the time to write a review for Gravity Fashion. Our team is delighted to know that you are satisfied and had a great experience working with Gravity team. Our team will be more than happy to fulfil your order soon. I have personally thanked Hiren for his excellent support. We appreciate your feedback and this certainly keeps us motivated to provide wonderful experiences to our customers. :) We look forward to sending you quality outfits soon.

Hi Mary, My name is Sunil, I am the founder of Gravity Fashion. I am shocked that you had to go through such a worst experience with Gravity Fashion. This was not our company philosophy, in fact, we were proud of our excellent customer support and services. I will personally investigate this matter and find out why the poor quality outfits were delivered and why replacement pants. I will also personally make sure replacement parts are sent in next few days and also compensate you for the hardship you had to go through. Your feedback is a wake-up call for us and I assure you that your feedback will not go to ruins and it make a positive impact on the organisation. Please contact me at support [at] gravity-fashion.com addressing my name "Sunil Kapoor", and I should be able to reply your emails personally. I once again sincerely and deeply apologise for such an experience you had.

Hello Tedh, thank you for writing a review about Gravity Fashion. It was unfortunate that you had to cancel the order and refund were made as per our policy. I look forward to fulfil an order for you soon :)

Hello Anisa, thank you so much for taking the time to review about Gravity Fashion. We are glad that you found our services satisfactory. We look forward to fulfilling your orders soon.

Hi Eugene, Thank you for writing review about Gravity Fashion. I am glad that we were able to meet your expectations in terms of quality and deadlines for your events. We look forward to fulfilling more orders for you soon :) Take Care!

Thank you, Farha, for taking the time to write a feedback. We are thrilled to know you are satisfied with your bridal lehenga choli purchased at Gravity Fashion. Do let us know if you need any assistance in future. We look forward to fulfill more orders for you and your family soon :) Take Care!

Hi Tasha, Apologies for that. If you can give us your order number, we will be able to track and get back to you. I will do my best to resolve it in your favour asap.

Dear Enja, I am so sorry that the dresses did not meet your expectations. Can you drop me an email at hiren [at] gravity-fashion.com so that I can work out a favourable solution for you? Regards, Hiren

Hi Fabienne, Thank you for writing review for Gravity Fashion. We are so glad that the Sherwani you purchased met your expectations. We look forward to serving you again soon. Thank you so much.

Hi Waeza, thank you for taking the time to write a review for us. This keeps us motivated. We look forward for more orders from you again :)

Thank you, Imran for sharing your feedback. Our team is delighted that we have been able to meet your expectations. And we assure you for the same level of quality and services in the future. Take Care!

Hi Sacchin, Thank you so much for giving us 5 stars despite there had few issues with the outfit and initial response time of customer service. We are so sorry about everything and trust us we are doing our best to constantly improve our services. We truly appreciate that you have written an honest feedback and given actual feedback of the outfit. Not many customers do this. Your review will surely raise eyebrows of our directors because all reviews are weekly shared with the board of directors and further plan of improvement is implemented. I assure you that your feedback will help us improve our quality testing. There should not be threads pulling out or jagged edges for sure. If possible please send us pictures because that will help us and we can shot this to our manufacturers. We once again thank you for trusting in Gravity Fashion and team. We look forward to assisting you and your family in future soon :)

Hi Shahnaz, We truly appreciate that on each order we delivered you took the time to write a review. We truly admire your support, without your support and feedback we could not do what we are doing. Our team is so grateful that you gave us very opportunity to make those beautiful dresses for you. Your feedback is highly motivating for our team. And with your blessings, we will be able to keep doing a wonderful job. We look forward to meeting you some day :) God Bless You!

Hi M Jayanantham, thank you for writing feedback for Gravity Fashion. We apologise about stitching problems, it happens sometimes, but we are glad that our team was able to sort it out promptly. We look forward to receive 5 stars on your next order :)

Hi Sharon, Thank you for giving us 5 stars :)

Hi Anum, thank you for giving us so many opportunities to serve you. Our team is grateful that they had number of chances to fulfil your orders. Your feedback keeps us motivated. Thank you so much, Take Care :)

Hi Nita, Thank you for giving us 5 stars, we are grateful that you are referring your friends to our website. We look forward to serve you again soon :)

Hi Anjali, Thank you for writing a feedback about your experience with Gravity Fashion. Our team is excited to know that we were able to meet your expectations and we look forward for more orders from you and your family soon :) Take Care.

Thank you so much, Sherry, to write a review about your experience with Gravity Fashion. Our team is proud to know that you are satisfied with our services and products. We will like to thank you for giving us an opportunity to serve you and we look forward to working with you again soon :)

Hi Varsha, we appreciate the time you took to give us your feedback. We are glad to know that you are satisfied with your order and apologize for some disappointment with color. We are doing our best to make sure outfits are as close as to images, however, in some cases, different screens and photography styles do not recreate same colors as the original one. We are working with manufacturers and suppliers to ensure that color discrepancies could be minimized to as little as possible. We truly appreciate your co-operation and look forward to assisting you again soon :)

Thank you so much, Tesha for giving us 5 stars and writing your feedback about your experience with Gravity Fashion. We are delighted that so far your experience with our team and outfits has been great. It is your faith and co-operation that we are able to meet your expectations. We look forward to serving you again soon :) Take Care!

Hi, Shahnaz, Thank you so much for writing detailed review, I can assure you that this will be helpful to so many customers like you. Our team is thrilled to know that their hard work has paid off because you are highly satisfied with all your dresses and our services. I will like to tell you that you have been very patient and co-operative. Without your co-operation and trust in our team, we might not have been able to meet your expectations. The last two lehengas that you ordered were really very complicated designs but our team was determined to remake those two designs for you as close to the image as possible. We spent days on research, making designs on paper and preparing samples to make sure it looks like the image. On behalf of our entire team at Gravity Fashion, I will like to thank you for your faith in us. :)

Hi Sonal, Thank you so much for giving us 5 stars. We look forward to serve you again soon :)

Hi Maryum, thank you for writing feedback for your experience with Gravity Fashion. We are glad that you are satisfied and we look forward to make you happy and satisfied again :)