Most recent Andaazfashion reviews:
I came across Andaazfashion.co.uk by browsing saris on google. I registered my interest & within minutes my WhatsApp pinged with message from Ashish, firstly I thought this rather odd but continued to provide measurements etc. Paid for item using PayPal. I felt nervous in anticipation of my ready to wear sari arrival. 9 days after placing the order my beautiful sari arrived. Looked even better than the pic online. Brilliant quality & finishing. I will definitely be using sandals again. Excellent product & customer service throughout. I highly recommend this website for all ur suit/sari needs.
"Brilliant! Will definitely use again!"
I was a bit sceptical at first to use the website as I had never heard of it before, but I am SO glad I did! Great customer support, delivery arrived on time and the suit itself was amazing! They deliver to the UK which is great :)
Fast response in whatsapp and very helpful to help me find the right sizes for my first anarkali.
It was great shopping from Andaaz, I liked quality of the products. Thanks...
I am very satisfied with the 2 beautiful dresses I bought from this company. I arranged all data and information through live chat and the assistants were very helpful and kind (Sara and Tarun). The dresses and the fabrics are perfect and I am very grateful for the fast shipment. Thank you. Nelly from Hungary.
I am skeptical about buying clothing online. I took a chance and made a phone call to Andaaz fashions. I dealt with Ashish Tiwari and Tarun. These two individuals reassured me that I would be satisfied. They told me how to measure myself for the perfect fit. I ordered several outfits for my son's wedding in September and was told I would receive them by the end of August. I received all my outfits, which had to be customer stitched, by the end of the first week in August. The tailors did an excellent job. The stitching was impeccable. My overall experience was excellent and a satisfying one. All my needs were fulfilled. I am so excited with my outfits and would highly recommend Andaaz Fashions to everyone I know. In fact, I already started. I cannot thank Ashish and Tarun enough, especially Ashish for communicating with me and answering all my many questions. They were both patient, understanding, personable and professional. I will be a returning customer because of the quality of service I received and the perfect workmanship. Keep up the high standards. Thank you! Thank you! Thank you!
I couldn't decide between 2 gorgeous outfits! So my husband paid for one and i the other.They are really the very hight of sumptuousness executed with skill and attention to the beatiful details. I only found Andaaz recently and asked them to produce my beautiful trouser suit and patiala suit in only 10 days. they are fo a week long Purvai festival in scotland.. i couldn't believe it when they arrived a day early! Must be magic, angels or good fairies. The staff are so very helpful, kind and polite In all a wonderful experience, thank you so much.
* This was my first order and won't be my last. Everything arrived promptly and was exactly like I imagined. Thank you.
"The clothes were of good quality and arrived in good time."
The clothes were of good quality and arrived in good time. I found Ashish Tiwari approachable and very helpful.
Thank you for your help ashish on helping me with the order of the clothes where very nice and the designs were beautiful
I needed a couple of dresses last minute and they were able to help me immediately and get them to me before the date needed. Customer service was great!
Hi, this is Chanda Massey, your new customer, recently I have ordered couple of dresses, I have got the dresses on time, wonderful service. dresses are exactly the same as it displays'. I have been served by Mr Ashish and Mr Tarun. theses both gentlemen supported me online. I have no hesitation to say that Ashish and Tarun have made it very easy to put things in place for me. they have tremendous learning and implementation skills with no moment of inertia. therefor, they understand customers requirement and pass it on down the line with no gap. they have optimal team building and communication skills. it gives me a great pleasure to say that they are the one who built a large satisfied base for us I wish them best of luck in their all endeavours as professional as well as individuals. thousands of thanks. Ashish and Tarun. Regards Chanda Massey
Every time I have contacted them regarding a order or any enquiry they have been really helpful and answered all my questions.
Extremely happy with all my many purchases from Andaaz. The team there are great especially Ashish who helped me with any queries I had regarding sizes. Everything is made to a really good standard and quality. The delivery of items is fully tracked. I have received items to the U.K. Within 2 -3 days of being despatched.
We ordered 60 scarves for a dance school performance and throughout the process Andaaz Fashion were great, with good communication and fair pricing, and delivered within our timescale. Highly recommended!
"Very nice it fit perfectly"
Loved the finishing of product and was surprised at how fast it was delivered. I wore the outfit at a wedding and received many, many wonderful comments about how gorgeous it was.
Received my saree in less than 10 days and I am very delighted to see that it is exactly as shown on website, I mean same color, same design, no difference at all. Their customer service is very prompt. But it will be good if we get more discount on coupons for the occasions. But nevertheless, I trust this site.
The main thing about the company is that the staff i spoke to on the phone Mr. Tarun was very helpfull.. and assured me of the orders delivery. (i hope all their staff are co operative) The first best thing about the company is that it delivered when it said it would, even if it was a short notice. They kept their word. The second best thing is their 'neat' tailoring service. What iam dissappointed with was that the saree blouse was not stitched according to my instructions... even though it was stitched beautifully..it was NOT how i had requested. i have recommended this site to others and me too will order in future
They've been very helpful so far. I can't wait to receive my saree. I'll update m review then. Hopefully it stays positive.
My experience with this company was very good. My order was executed by the company well and reached the destination in time. I am very satisfied with the serviceds of the company.
Firs time buyer and I am very happy.The outfit was exactly as described and met my expectations. A good fit . Prompt delivery step by step up to date email/text informing of where my parcel was with option to change delivery date and further instructions. Thank you
Before ordering I asked via the chat if it was possible to replace the transparent fabric that covers the arms with a non-transparent fabric. The customer support assured me that it was possible and that i just had to leave a comment at the time of the order, which I did. But they sent me the dress without retouching, so I will have to retouch a dress that has already cost me 100 euros ...! If I knew it I would have ordered in another website.
"Clothes were perfect!"
The quality was great, fitting was perfect. I will definitely be ordering from the website again.
"Great quality great on price and on time delivery."
Helpful with the product and delivery really reliable would Recommend it to friends and family
"Service of Goods"
Everything is good except for the courier. The courier is not even phone or notify me once they have arrived at the premise as addressed. Please improve the said matter. Thank you.
"Did not deliver as promise"
I asked before ordering an anarkali when it would be delivered. I did not want to make the purchase until I had confirmation and I spoke to various chat representatives who promised I would receive the anarkali on time. And the weeding was today and I never received the anarkali!
"Doesn't look 100% like picture"
I ordered no1707 green. It looked ok except for the sleeves which was not transparent like the picture. I called customer service that said based on my Muslim name would not like transparent sleeves! It would be good to ask customer if they want alterations.
I have to cancelled my order last week because is not going to be deliver on time and that was the second time is being happening.
"very poor service"
Not at all happy with the service..Ordered a "ready to wear" churidar well advanced for my daughter's first holy communion. Item was not arrived on the said time so I enquired a week before the function. They said it will deliver on time but I find out the last day before my function it is not even dispatched from their workshop . Very poor service, giving dishonest information regarding the product status, impolite chats, "no please thank yous". Not at all trustworthy
I have just received my outfit ordered for my birthday party which has a Bollywood theme. I have owned many amazing outfits over the years but this has to be the most amazing outfit I have ever seen. The quality of the materials and the workmanship is second to none and I cannot wait to wear it. The only issue I have is with the delivery date which kept being put back but well worth the wait.
"5 STARS service"
Great company great delivery perfect sizes as described 1 of the best online sellers ever will shop again :)
I spoke to someone after reading the good reviews and ordered as far as I was aware the correct size outfits as i wanted them for Eid they areived four days before Eid which i was pleased about but after trying one outfit on it was very tight thought perhaps its the design but no all three are the same. When i messaged customer services to ask that how they can send something incorrect out after asking measurements and discussing sizes the reply i got was we have left plenty of material inside so it can be adjusted what is the point of asking for sizes if it has to be adjusted the whole point of buying a ready to wear outfit is to wear it. If it has to be adjusted especially when sizes are asked then i was better off buying material and getting it sewn. The lady at customer services said send it back after Eid and we will adjust it for you what is the point of that when i ordered the suits for Eid and also suggested i take one outfit to a tailor therefore spending more money on the outfit which tailor would have had time four days before Eid to take on another outfit i am very disappointed with the response from yourselves and i have three outfits which i paid good money for sitting here as no use to me. I know this review will never be published as you only publish good reviews or praise your company. I only bought outfits from yourself based on your reviews but i believe now those were false or you as a company put them up yourself even your response from customer services was very poor send the outfits back after Eid.
Garment even nicer than photo. Good quality fabric. Lovely stitching. However, I ordered size 42 - said to be UK size 16. I'm a size 14, but wanted the garment to be loose. Even going up a size, it's quite tight across the bust.
"very bad experience This time"
not good about courier service, and as well as which we gave u mesurement to stitch our dress is fully fit
"Quick, efficient and as on the website.,"
Ordered a top for an Indian themed party, it arrived quickly and is very good quality, would recommend.,
I ordered 2 suits online and did not expect them to look like the photo I had seen . I was very surprised ! Excellent quality , stiching and sizing . The suits look like the photo and after a small issue I contacted customer services who dealt with my query quickly and efficiently. Will be my number 1 choice for buying ready made suits . Thank you I can buy with confidence !
We can easily trust on their product quality and services . I had an size issue with my out fit and called them to return the dress they immediately called me and offered me a very easy and smooth process to get an exchange. Thank you Andaaz Fashion
I was in a conversation with Sara, she was so good, clear and helped me so much. I really can't wait to receive my items, as I have a wedding in Canada in Aug so fingers crossed they arrive quickly. Thank you again for your Help Sara. kind Regards.
"Order never arrived"
No email to confirm purchase, just took the money. When I asked why I was told my item was out of stock, still no communication from thrm about this. Were reluctant to agree a refund and still havent received it.
"Great place to shop from."
Dress arrived pretty quickly. Prices aren't too bad. Good range of plus size dresses with proportionate fitting. I rang customer service before ordering and the guy on the phone was helpful.
Have not yet received product. It's been 14 days. Called customer service. Asked to speak to manager. Said they would call back and offer 15% refund. No call back, no compensation. I had no saree for eid! Now you're asking for a review for a product I am yet to receive. Absolutely joke.
"Returns policy not clear, quality poor."
I purchased a sari and asked for the blouse to be stitched. There were no special measurements, just a standard size 34 inches. The blouse was a good fit but the quality of the sari was poor. The fabric was badly printed and there were pulled threads on it. I returned it the next day at my own expense following the instructions enclosed. I then received an e mail saying I couldn't have a refund as the blouse had been stitched, and that it would cost me £9.95 if I wanted it back! I phoned to complain and was told there was nothing they could do. I feel that the returns policy is very misleading and the quality was poor.
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Lot LG 01(E), Kompleks Wilayah No. 2, Jln Munshi
3rd Flr, Regal House, 70 London Road Twickenham, TW1 3QS, Mid-Ex
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