Most recent Thepromogroup reviews:
I dealt with Avalon Watts who was easygoing but efficient and very professional all along. The whole process was simple and at no time were there any issues. They delivered what they promised. I specially appreciated their willingness to give us a discount because we are a non profit Animal Rescue organisation. I will certainly use them again. Thank you!
Special thanks to Tino for making this a wonderful experience and will definitely recommend to anyone. We received exceptional service and assistance throughout the process.
The staff of PromoGroup work as a team to efficiently deal with the customer every step of the way.
Ordered the stuff on Wednesday afternoon (19th July) and it was delivered the next day (20th July). Will definitely recommend
Turnaround time was brilliant and quality of work was superb!
Excellent customer service and the team go above and beyond to get the final result perfect. Would highly recommend to anyone.
Thank you so much Tino for your assistance and speedy delivery!!!
Maurice was very accommodating. I'm very happy with the service received.
Satisfied customer. What they say is what the deliver
We have used Promo group on a number of occasions, and I haven't been let down once. I will continue to use them wherever possible.
Thanks PromoGroup for sorting out my branded company jackets so quickly! Amazing job - will definitely use you again for any branding needs!
Avalon from The Promo Group has been amazing! Great client service and delivered my order ahead of deadline - she didn't let go once the sale was concluded she made sure that she managed the entire process! Will definitely be keeping them as a supplier.
Staff respond fast, are professional & super friendly! They follow up and make you feel like a valued customer. Definitely one of the top customer service experiences I have had in a very long time!
Thank you so much to Avalon for being friendly, professional, efficient, and an absolute pleasure to do business with. We will definitely be making use of your services again. :)
I received great service from the team at The PromoGroup. My appreciation goes to the team and a special mention of Kathleen and Ansie for a job well done
Thank you so much to Alexander Summers for the great service and keeping me updated on my order every step of the way. I am very happy with my product as well as the service I received from Alexander.
Thank you Richard for your friendly service and for patiently sending along more and more quotes! We will definitely make use of the PROMO group again.
Props to Richard Marsh, the account manager who assisted me. Its worth mention that everyone I spoke to at the company were friendly and helpful.
great company to deal with and wonderful and helpful people.
I've ordered from The Promo Group several times and I have receive impeccable service from start to finish.
Really a pleasure to work with The Promo Group and Jessica De Carvalho in particular. She was so helpful and friendly and put up with my 100's of e-mails. If I can just mention one thing that was a bit off putting and that was going to see the actual samples. I was thrown off guard completely and didn't know what I was doing! I thought it was the promo groups show room but it wasn't. Maybe be clear to customers on that if they are going there and the people at the show room were not interested in the least!
Fast service and on the ball with coming back to the client and following up on whether the client is satisfied. :-)
Form the online service to the direct service from Richard, the service was a winner.
What a fantastic company with great service, able to meet tough deadlines, friendly and able staff that go the extra mile. Well done!
I know I can always rely on a good product from The Promo Group and Richard's great service, thank you!
Thank you Richard for your patience and excellent customer service.
Great service and accounts managers
I wish all companies were like this. Dustin has been on the ball every step of the way. I am thrilled with the product & the thought that my little order was treated with such professionalism
From the first contact I made on the website, The Promo Group were efficient and quick to respond. Jessica was extremely helpful, responded quickly to my e-mails and made what may have been a tedious exercise, very pleasant. The customer service is incredible, delivery was quick and overall we are very satisfied with the product! We'll be back. All the best, Cooper College.
Their service was quick, efficient and friendly. The products are of a high quality. Looking forward to doing business with The PromoGroup again.
We received great service from The Promo Group, Avalon, in particular, was friendly, professional and very helpful!
This was the easiest and most helpful organisation. Avalon was quick to respond and assisted me with my request. The product was better than I expected. I would recommend them anyday!
Richard Marsh is amazing! Thank you Richard for your quick response to emails. Love working with you!
I have never dealt with a company that is as helpful and accommodating as the Promo Group. a pleasure to deal with!
Chayde Evans is a fantastic manager to deal with at The Promo Group! Always the best service, prompt responses, and always with a smile. :) #LoveIt
The customer service given by Avalon Watts was world! Definitely coming back !
Dustin was a champ in his dealing with us. The Promo Group was a joy to deal with as a whole. Always willing to assist and advise professionally. Will aways come back to you guys as I know I can always trust your service.
Thanks James for your great service, you went out of your way to assist us..always eager and willing to help even with unreasonable deadlines. Great quality products and our standards have been met. We look forward to this great service again.
Their service is fast and reliable, the products are also top quality.
Both Jessica and Charmaine went out of their way to assist me the best way they could, given the extremely short notice I gave them.
I don't believe such a tiny block will be big enough to express how great the team at The Promo Group have worked me. Hats off to Ansie; such a lovely lady and to Cameron ( Charlie 1 -haha)...Great team work, swift and fantabulous service. Most definitely would work with The Promo Group again. Quality of items received were the "Green eyed monsters " to all those who saw and wanted the goodies... Keep up the great services and fantastic rice attitudes, you guys will go to higher places :)
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The Promo Group team is the answer to all your Corporate Gifts needs. The Promo Group uses years of experience in teamwork and knowledge about the industry to provide you with the best possible service you won’t find anywhere else. With a massive selection of suppliers worldwide and local, we ensure that you will find exactly what you’re looking for. The Promo Group team will go out of their way to make your experience as hassle free as possible.
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