Most recent Pineapple reviews:
"Great customer support"
Good customer support and hassle-free experiece
"Trustworthy and responsive"
The service staff responds promptly and is very helpful to your emails and online chats. Product sold is as described. Delivery was on time as stated during purchase.
"Excellent price and service and will buy from you again."
When I received shortage, your colleague immediately response and delivered it to us on the same day.
Trusted Company providing products with reasonable price.
"Good Price, Service & Speedy Response. A Big Good Job !!"
I will surely buy from your shop and thank you very much.
This is 2nd times order , Good service,Delivery fast,Reasonable price.
"Friendly and effecient. Will definitely shop here again."
Fast response when i needed an invoice for my accounts to do payment.
"Fast service and delivery"
The customer service is very responsive and helpful. I expect there would be a delay for my order since it is nearly festive season but i placed order on Monday's morning and received on Wednesday. Good job pineapple.
Excellent service, fast delivery and promptly answer inquiries. Definitely will shop again with this seller
Customer service was good, and fast in responding the order. Highly recommended.
I ordered on christmas eve. They hand delivered to me on 27/12 as I told them it was urgent. Poslaju would have taken another 2 days.
Efficient in terms of order process and delivery, keep it up
each time purchase with delivery faster and good quality.
"Good product with great price"
providing the product with affordable prices
"Fast delivery but poor packaging"
Overall the delivery is really fast but the packing procedure still need to improve. Long long way to go.
Reasonable price on certain thing. Excellent service
After I place an order , I can get my product in two days or three days the most. As I am not staying in town, the process of delivery already vey good .
I asked a lots of questions regarding on my order and Pineapple answered every questions in short time. They are very friendly and polite which I have a pleasant experience shopping with them. I ordered on August 8 and received goods after 3 days in good condition. A trusted and recommended company, will definitely shop again!
Service of Pineapple.my is good, but sometimes has some problem when make payment via credit card.
Pineapple's customer service is the worse. After a week from the date of my purchase, I decided to contact them via Facebook for an update since there were no update/notification from them. Their response was that they can't fulfill my order. I was forced to agree in getting a refund as the other option were to top-up and pay extra. What make it worse was the fact that my refund was processed only about 18 days later. I did get my refund - the exact sum that I paid after a month from my purchase date. There were no compensation for the loss of my time nor for the impact on my office productivity. This payment was also made without any notification from them, no email, no call, not even a message on Facebook which I used to contact them. This is the worse company that I ever dealt with. FYI I'm in the service industry for almost 15 years. Timeline: Order and payment made: 25/06/2015 1st enquiry via FB on order update: 03/07/2015 Pineapple replied 2nd enquiry via FB for refund update: 13/07/2015 No reply 3rd enquiry via FB for refund update: 16/07/2015 No reply Reply from Pineapple on Refund: 21/07/2015 Payment Refund Received: 27/07/2015 (32days)
Are you a customer of pineapple.my? Click here to write a review »
Enjoy Great Offers And Lightning Delivery Speed When You Shop With Pineapple Store. We Are Consistently Sourcing For The Best Quality Products, Innovating And Improving Our Customer Service To Give Our Customers The Best User Experience They Deserve.
Lot 135 Jalan 1/89B, 3½ Miles, Off Jalan Sungai Besi,
What is Trustedcompany.com?
TrustedCompany.com is an open, review-driven community that connects consumers. Benefit from authentic customer reviews to assess a company's credibility and make smarter buying decisions. Learn more »
What is mediation?
This customer had experienced an issue and asked pineapple.my for help via the TrustedCompany mediation
pineapple.my has reached out to solve this customer's problem