Most recent OneBabyWorld reviews:
shipping service okay but your company must have one communications through email. Example, when I get the thing, I can info to your company through email.
Definitely will make another purchase!
"Offer most reasonable price"
When expecting my third child,i bought all the things from obw.They offer the most reasonable price among other online seller. But when come to delivery,i experinced once that i received my parcel after 1 week plus. I tried to complaint to obw,but no one reply. So when i purchase some things from obw,i'll expect late delivery.
"Fast delivery but no followup after sales."
Not satisfied when i received my Munchkin - Snack Catcher (MK10121 / MER1473) as the cover looked cloudy thought it was due to storage therefore tried to wash and soak it but still not able to get rid of it.
"Prompt delivery !"
I purchased 2 item of Vtech toys. One of it is the vtech crawl and learn bright light ball. Within one week the music and lighting were somehow 'hang' in the midway after it was switched on!
"the more we buy, the lowest price"
I am feeling satisfaction with Onebabyworld. This platform easier for working mommy to purchase what I need with a single click.
all items are received in good condition and within the specific time given.
Good service and quality materials.
Will definately purchase with OBW again. Reasonable pricing and fast delivery.
"Pls update the web database"
stock not updated, such as stock colors for boy or girl..
"Stocks are not up to date"
My recent order was not that pleasant. The website stocks and the actual stocks are not tally. However, the staff only notified me after the payment had been made. Partial of my payment was refunded and I have to accept the colour which was not my first choice.
"fast efficient and the best range of products!!"
I have spent thousands shopping in onebabyworld and will continue spending from this shop. Enough said!
"Not to expectation"
Order two types of nursing bras -Autuumnz and Adora. . Both size XL. Adora XL fits nicely, really XL size.. But, Autumns XL looks more like L size. Cannot really fit into.
"the service has improved"
my recent purchase is the most responsive from OBW. previously was ok but take longer period. Another issue that I faced few times was selected items are sold out where I have to choose other options. I would hope the stocks online are updated promptly so that we, buyer would not have to repick items due inavailabilty. thanks.
I have yet to receive my second purchase with onebabyworld made on 6th july. I believe the fault lies more with the courier service, so i am willing to wait until after Raya to follow up on it. However i would like to remind everyone that efficiency of the overall process definitely affects customer judgement towards the store, so in short i am not so happy with the way my current purchase is handled.
"One stop solution"
One stop solution for all baby item. Im a new mummy ever since i found OBW online and i pay a visit in Pertama branch i never regret that i decided to buy all my baby item from OBW. All the best and open more branches. The down part is im unable to claim/collect my membership point if i purchase online. Wish OBW can help me from there. Thanks
"Happy with my purchase"
Very kind staff phoned me to advise out of stock of the colour I wanted and asked me for alternative. However, was a bit slow in processing order after I made purchase online. I am happy with the service though, and will continue purchasing from One Baby World.
"best price but moderate delivery."
i hope you can change your delivery services to i would prefer poslaju coz they will sent the item to our door. The spc service for my case coz i live in rural orea thir services only reach the nearest town so i have to pick up the item at town. Hope you can reconsider this matter for your customer who live in rural area. The good thing is obw give the lowest price compared to other online stores. Tq.
It's quite late to receive my parcel. Unable to check or tracking my parcel make me worried. Hurm..
"Good quality products at discounted price"
One baby world offers a wide range of quality baby products. Discounted price of products are lower than other online sites. However, the only downside is that the webpage is not frequently updated. Certain products are out of stock but it was not reflected on the website. Only after complete payment that the personnel from the shop will drop a call to inform of the shortage and offers other similar products. If this is improved, then they deserve the final star.
"good online shop"
One baby world is one of the online baby shop i like. The system that OBW used is very good and user friendly. The goods also fast delivering to customer.
"fast services and good quality of items"
fast responses and delivery items love to buy more here because of the reasonable price and have lots of brands of items to choose especially with the high quality item
"Status of item to be updated regularly and promptly"
i have twice purchased items from your online store. Both purchase, a number of items were out of stock, even though in the website did not mentioned. Only after payment made, I was called and been informed that the items were out of stock and was asked whether ok for replacement items. To makes things not complicated, I have agreed for replacement even I didnt have time to check how does the items look like. Recent purchesed, accidentally agreed for a pink receiving blanket while I had a baby boy. Only realised once I received the items. Hassle for me to go and exchange the item again.
"Good but still need improvement"
Obw offers verious kind of products but there are status for products that are not updated. After paid then got email saying the product is not avail and ask to change to other thing. When i check in the website, the status remained avail. Please update the status from time to time for your customer's full satisfaction
"Quick delivery with good customer service"
Goods received within a week with order status update via email and follow up via sms. Good customer service with varieties of baby products at reasonable price.
"not too pricey and in excellent condition"
not too pricey and in excellent condition
"Terrible, did not receive purchase."
Made a purchase online on the 8th June, have not received item & unable to track item as I have not had any response despite dropping 2 separate messages on the Onebabyworld website. Orders that i purchased from Lazada instead were: 1) acknowledged 2) notified when sent out 3) notified when delivered 4) received within 3 days. This is the first time I have had such a bad experience with an online purchase. I wrote in via the website to be courteous, rather than to share it on social media. Will not be a returning customer, thank you very much.
excellent products and customer service
"Great service always!"
I bought from OBW a lot of times already. So far service is in satisfactory. Great online shop and one more thing is most satisfied is the variety of product.
"Stock Quantity not up to date"
It is not the first time that I received call to be informed on the item that I've ordered was out of stock and I have to change to other item through to phone. It gives me no enough time to browse again to choose what I like as the replacement.
"Variety of baby products"
Can get a lot of baby products in the website with resonable price. Service and response is efficient as well. One of the best one stop baby products website.
"Good service and prompt delivery"
Unavailable stock was made known to me where a refund was offered. However, I accepted another item recommended and overall, it was acceptable.
Sales person called after i placed order to inform that i have to change to another size as size i ordered finish. I agreed and requested to change all my three items in same size. However, when i received, one of the size is different. I have contacted the sales person but she said she only in-charged calling and not responsible for dispatch of the items. I can only accepted it. Delivery services is faster than i expected.
"Hv varieties product and good services"
As describe in my opinion. Onebabyworld have varieties baby product but have few experience with no stock after my complete online payment. Suggest to update online stock to avoid unsatisfied customer. 5-6 times out of 8 orders need to refund or change to not selected item due to no stock. (But shown in stock for online customer?
"Easy to purchase online and very timely delivery."
Great shopping experience. Price was competitive. Product arrived within 3 days!
Fast delivery. Good customer service even online or offline shopping. Keep it up! Definitely will shopping with OneBabyWorld again.
"a lot products n fast delivery"
A lot products but for those out of stocks, not updated in website.
I have ordered breast feed massager but products are out of stock and without any noticed, so I have waiting almost one week and have to call back to follow up myself, what a disaapoitment service. Not reconmended for people who want to order product here.
even take time to delivered, it can be trust. the prices quite cheaper other than shopper
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