Most recent Flowerchimp reviews:
"great delivery service!"
the flowers came in perfect shape, without any delay in delivery
"Good service and prompt divery"
Instructions followed and flowers were appreciated by the recipient my daughter.
"VERY CONVENIENT ONLINE ORDER"
VERY CONVENIENT ONLINE ORDER
"Great service and follow up"
Easy to place an online delivery and they take care of everything to make sure it all gets done! A worry-free experience
"On time, product as described"
On time, product as described - beautiful bouquet
"Fresh & chic company"
Stylishly designed bouquet really different from the norm.
Flowers that being delivered were the same as shown on the website. Responded to queries promptly. 1st time customer and I am very happy with their service.
"Reliable and efficient"
A trusted company that is reliable and efficient
Their customer service is so bad to the extent that they were online on whatsapp and they ignore your message when they are supposed to deliver on THAT DAY. So disappointed. I was asking for their help politely and I got ignored, hence I went to their Facebook pm them regarding to this guess what? I was Ignored again. I tried to call them this morning because it is really urgent, they BLOCKED my number. FANTASTIC customer service!
"Good customer service"
Good customer services
What was shown on the website and what was delivered is totally different!!! I whatsapp-ed them on 12 May, which was the day I received the flowers. They read my message but no reply. I whatsapp-ed them 6 days later, read, and no reply again. Thinking of emailing them but since I've read the comments and some customers mentioned that they won't reply emails and messages, so, does it mean they are used to receiving bad feedbacks and yet decided to leave them aside? Is this how you build trust with your customer? Is this how a professional company should deal with feedbacks like this? The worst thing is, I ordered Great Eastern Daisies which looks super pretty on the website. However, they gave me chrysanthemum!! On a mother's day, chrysanthemum, seriously? Do you know in Chinese culture, giving someone chrysanthemum means that person is dead? I will seriously never ever recommend anyone to buy flowers from them!!!!! This is clearly a misrepresentation because what you show and what you deliver is totally different. Furthermore, the bouquet of Great Eastern Daisies that I paid for wasn't cheap. And I supposed the flowers that they gave me are much cheaper. I FEEL LIKE I GOT SCAMMED.
Easy to order on line, no shipping fees, many choices and no hidden charges. Fast response via whatsapp and overall good service!
Fresh flowers, punctual delivery, excellent service ✨
"Great and fast delivery. Very satisfied"
Would order again. Flowers are pretty and arrived early in the morning eventhough it was mother's day
Fresh flower, affordable price, unique & creative design
on time delivery and beautiful flowers arrangement! I couldnt be with my mum on mothers day because i am in Ireland and she is in Malaysia so i ordered flower from Flowerchimp to surprise her and they did! I am so happy with your service and prompt reply on whatsapp if i need anything! My mum and I are very pleased at the flowers my mum received last monday! Thank you Flowerchimp :)
"Beautiful arrangement and quick delivery"
Had an amazing experience using FlowerChimp as the ordering process was easy to do and the deliver of the flowers were quick. The arrangement was also gorgeous - my mum was wonderfully pleased with the bouquet. :)
"Great arrangements n speed of delivery"
Flowers selection is good and pricing are reasonable
"Excellent customer service"
Excellent customer service
"Cheap, high quality and quick"
One of the trusted florist in Penang!
I am very disappointed with your service. Said it was scheduled on sunday, order wasn't fulfilled, ignore email & whatsapp. send it on the next day without any prior notifications & apologies, & it looks totally different from the picture. If you are unable to do it on that day, please inform your customer. High demand on mother's day isn't an excuse as you committed to it & you can't even reply after the mother's day. Your service is horrible.
Awesome website with reasonable price. The delivery is fast too. Good job!
"Great service.great dealing with.."
I really satisfied with their services.always on time yet the one that i purchased exactly with what it shown in the web.keep up your good work!!!!
"Great service, brilliant staff !"
Their services serve at best ! Efficient work, reasonable price and handle by professional staff. Thank you for your
"Professional and Consistent"
Efficient and dedicated at all times. They ensured that every delivery is made as promised.
I ordered mothers day flower to Melaka last Friday thru their website & my mum received the flower as per schedule today. I'm very very disappointed as the flowers delivered totally different from the one i ordered. It is not about money. It is about trust & attitude doing business. I feel like been cheated from the Flower Chimp even they are such big company that able to delivered in whole Malaysia. I hope the person in charge can take this seriously as it is about consumer right. Not recommend at all to buy from them especially for those in Melaka.
"Fast delivery and reliable"
Great experience on ordering flower with this company
The bouquet was big and the roses were pretty and fresh. The delivery was on time.
This company provide excellent services with fast responses and accurate informations. No doubts to deal with..
"Would recommend to my friends."
I am from Australia and found the website very easy to use. Based on the reviews online, I ordered 3 bouquets of flowers for Mother's Day but only 2 were delivered. Called them the next day and they were apologetic and it was delivered. Spoilt my surprise but never mind. Would definitely use them again and wouldn't hesitate to recommend them.
One of the WORST flower delivered with justification, due to high demand they ran out of flowers and delivered something more expensive
I like how flower chimp put things down simple and straightforward on their website. No hidden fees at all. I also like how they show their appreciation towards their existing customers by giving them discount on their next order!
I have had such a good experience ordering flowers from Flowerchimp. Their selections of flowers are beautiful and the ordering and delivery process is quick and easy. Flowerchimp's customer support is excellent, and they respond to my queries very fast. I'm very happy with their service and I will recommend it to anyone.
Flowers come on time and in great condition
"Excellent response but delivery guarantees"
Love the arrangements and choices.
Thank you flowerchimp team for a job well done! I sent flowers to my mum and mother-in-law and the bouquet looked just like the one on the website. I am very pleased with it. I will definitely continue to use flowerchimp.
"Easy, efficient and hassle-free!"
I like how easy it is to order flowers online and have it delivered to the destinations. The customer service was very prompt too (via email) and the flowers were delivered as expected. Would definitely use FlowerChimp again!
It was my first time using Flowerchimp back in April this year. I placed an order on a Saturday for delivery on the next day thinking that Flowerchimp can do that. Only later I realised that Flowerchimp is close on weekends. When I called on Monday, I was told that the flowers are on the way but I needed to change the address of delivery. Louis from Flowerchimp took my call and immediately he redirected the delivery to the new address. I was impressed with the speedy response. Excellent customer service demonstrated by Louis. Thank you for making me happy and even more my friend who received the fresh tulips.
Easy to navigate website and fast checkout.
"excellent flower arrangement with efficient delivery"
this is the first time i am using this online flower delivery company. thus it makes a great impression of the efficient delivery with the fresh flowers arrangement. it certainly brighten my recipients ie my mum as it comes to her surprise. thank you for the everything.
"Greats service with quick response rate! :)"
They provided quick response to my queries and good service and great flowers indeed! :D
"service in a flash"
doesnt matter where u are.. love always be there for you
Great service and on time delivery
Sent my mum flowers for mother's day. Flowers were exactly as in the picture. She totally love it! They have such a great and fast response customer service. Overall, you can trust them! Will definitely use their service again.
Are you a customer of flowerchimp.com? Click here to write a review »
Flower Chimp - Wonderful Flowers Delivered All Across Malaysia
What is Trustedcompany.com?
TrustedCompany.com is an open, review-driven community that connects consumers. Benefit from authentic customer reviews to assess a company's credibility and make smarter buying decisions. Learn more »
What is mediation?
This customer had experienced an issue and asked flowerchimp.com for help via the TrustedCompany mediation
flowerchimp.com has reached out to solve this customer's problem