Most recent Flowerchimp reviews:
Ordered flower with vase included and large fruit basket. Flowers doesn't look the same as picture shown on website but still very pretty. Not a big deal. However, the fruit basket received is hugely different with the basket shown in the picture in term of size and fruit type. The basket size is mush smaller than what we have seen in picture. We didn't get what we paid for as a customer and this is not ethical and fair practices from business and consumer standpoint. The website (https://flowerchimp.com/collections/get-well/products/large-fruit-basket) doesn't have description of fruit types either. Understand that some fruits like cherries and kiwi might be seasonal, but at least provide some remarks so customer can have better ideas on expectation before they make any purchase. Customer buys products not only based on pricing but also overall presentation, their own favorite fruit types etc. I am not sure if I would order from this website in the future but this company definitely need improvement.
"What you see is what you get!"
the actual flower arrangement received is exactly, if not, better than what we see on the website. Happy with the order and delivery!
Quick response on any changes and the flower arrangements are great as well.
Everything were smooth. The flowers were lovely and suit with whatever describe. One thing, if the sender could snap a picture of receiver, should be bonus for me. Anyway, thanks for your prompt service. Im satisfied.
"So far, unexpected service."
Good. If only can request to delay delivery :)
"Excellent service and reliable"
It is very hard to find an online delivery florist to Cyberjaya area that delivers: 1) flowers arrangement as what you see from the website 2) upfront with its cost - I was spending too much time finding how much delivery cost to send to Cyberjaya and the prices were ridiculous... 3) service was fast and reliable 4) good feedback from everyone that saw the bouquet and also from the recipient
"Goes the extra mile in its service."
Even when the recipient has already left the office, FlowerChimp took the extra effort to contact them and arrange delivery witb a smile!
"Great product & service"
They have excellent customer service. Responded quickly to my queries via WhatsApp. Although I am not able to see the hand bouquet myself, but from the picture of the person I send it too, it looked awesome and amazing.
"Great and convenient"
Punctual on time, very friendly and trusted company.definitely I'll recommend to all my well wishes. Thnkx
The actual bouquet delivered did not match the description and pictures on the website. I was prepared for some disparity but I think it was worth at most what I had paid almost MYR300 for. The prompt delivery was the only saving grace.
Ordered an all white flower wreath for a funeral. And what was delivered was a colorful bouquet with birds of paradise and yellow chrysanthemums. Totally unacceptable for a funeral.
Your customer service is top notch. Highly responsive and very helpful.
"Flowers Came Out Amazing!"
I ordered Flowers on morning and they arrived exactly like in picture to my partner in same day afternoon! They use local shops and a florist hand delivered it. Thanks Flowerchimp! #recommended
"Great service and timely delivery"
Great cooperation and communication, with responsible follow-ups. Flowers are beautiful and brought much joy. Thank you.
Ordered flowers ‘with vase included’ to someone online on 11 July. Flowers came in a what looks like a USED JAR, and the WATER is MURKY! Do not advertise flowers in a presentable vase, but deliver one that is not! This is misrepresentation, FALSE ADVERTISING and not professional! Will never use this company again.
The free delivery charge definitely was a factor of attraction
"Seamless flower delivery experience, hiccups included"
I haven't used a flower delivery service in a while but after going through what's available out there, i settled on flowerchimp. I'm glad i did because even though there was a hiccup in their system with the Recipient Name, Delivery Date and Message being left empty, they moved to fix this by sending me an email stating that due to certain issues that they're aware of, i needed to fill in these details again. So whatever 'points' were lost due to bungling the details were fully restored, in my view, because flowerchimp moved to fix the issue quickly enough so it wouldn't matter. And yes, the flowers arrived without any hitches and everyone was happy in the end. Thank you!
"Fast delivery and reasonable price."
Excellent product but need to have wider range of flowers with additional adds-on.
The worst service ever encountered with Flower Chimp. Unable to contact the phone no. given, no reply on the email sent, no reply from the live chat. Do not keep the promise to deliver on the same day even though booking made before 1pm. The wreaths were delivered only on the next day in the late afternoon. No one informed us the delayed and no way to communicate with them as no one answering calls and replying email. Worst worst worst service ever...
Simple to use, delivers what's promised. Great service! Flowers areivwd on time and comoany was responsive in its communication.
"Quality of flowers are excellent. Would recommend"
As I stated quality of flowers are great. Very similiar or exactly and pictured. Its hard for me to trust, since I am 10K miles away. My girl loves thems and appreciates them.
"Same day delivery as promised"
Fast reply, flowers as in picture, and delivered same day during working hours.
Very bad service. I order flowers to be delivered on the 28th of May and I sent them an email confirming the delivery date with them and I got a reply confirming my delivery on that day itself but there was no delivery made on that day and the delivery was made the next day If they couldn't deliver it, they should have informed me via email but instead they reconfirmed their delivery date which will be made on the day i requested. I receive no feedback about the late delivery. Very unprofessional way of conducting a service even after I meet all the requirements for it to be delivered on the same day of order. When received, they acknowledge the late delivery but flowers i ordered were not merely close to the flowers received, until now, there has been no response for the company about the unsatisfactory service.
"Great and fantastic service"
The service that provide by the flower cham is very satisfied. Good response and very friendly staff. I'm really very much satisfied with the service.
"great service and efficient follow up"
we are pleased with their prompt replies, delivery and excellent service overall. The bouquets ordered were very beautifully arranged, many varieties to choose from and the online ordering was very easy.
"Good quality flower and dependable"
Website navigation is good and steps and product shown is clear. Flower received is almost identicle as shown on website. Dependable as the flower is delivered within time frame given. Will reuse your service again. Thumbs up!
"Service at its finest"
I bought twice and availed their same day delivery and they didnt fail to amaze me. During the first time, delivery was done like less than 2 hours, super faster than expected. Even I was surprised. The second delivery, i gave a wrong address and emailed the customer service. The customer service was very quick to respond and im happy that they were still able to deliver. Their website is very easy to navigate too. Clean and user friendly. Better than the other website of the other flowershops that i saw. I just hope they will use envelope for the card so only the receiver will see the message in the card. :) other than this. I love flowerchimp!
It was my first time ordering something online so im very happy that it went well. The website was very informative.
"great delivery service!"
the flowers came in perfect shape, without any delay in delivery
"Good service and prompt divery"
Instructions followed and flowers were appreciated by the recipient my daughter.
"Great service and follow up"
Easy to place an online delivery and they take care of everything to make sure it all gets done! A worry-free experience
"On time, product as described"
On time, product as described - beautiful bouquet
"Fresh & chic company"
Stylishly designed bouquet really different from the norm.
Flowers that being delivered were the same as shown on the website. Responded to queries promptly. 1st time customer and I am very happy with their service.
"Reliable and efficient"
A trusted company that is reliable and efficient
Easy to order on line, no shipping fees, many choices and no hidden charges. Fast response via whatsapp and overall good service!
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Flower Chimp - Wonderful Flowers Delivered All Across Malaysia
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