Who we are
We are a group of transparency ambassadors who strive to build a place that is stronger than a community, deeper than a forum and more than a set of features for businesses. We see it as our responsibility to not blindly pick sides, but rather bridge the trust and transparency gap between consumers and companies that exists today.
We aim to be the most transparent go-to-place for company reviews, spiced up with a goal of educating both parties in positive ways of facilitating good e-commerce practice.
Succeeding in building this foundation, we believe in taking emerging e-commerce markets to the next level.
Why we are here
Emerging e-commerce markets face a lack of transparency and trust between consumers and companies: When buying online, consumers can neither be sure of the quality of goods and services nor of the reliability of the company they buy from.
As a result, both sides lose: Consumers are scared to buy online and accept the extra effort of buying offline, while honest companies lose money as they can't convince consumers of their trustworthiness.
We are here to solve this problem.
What we do
We bring the power of word-of-mouth to the online world by enabling consumers to share their experience with one another. We educate consumers on how to navigate online through reviews - ultimately empowering them to make smarter buying decisions.
We educate and enable companies to get closer to their customers and to leverage on the power of word-of-mouth - ultimately leading to an increase in service level and sales.
How we do what we do
We make it easy for consumers to write and find reviews about online businesses. We provide an independent, open and trustworthy platform, which consumers can use to share their experience with the community and their social peers. We communicate openly what we do and why we do it - ensuring consumers know about the power of their voice and how to utilize TrustedCompany.com.
We make it easy for online businesses to automatically collect reviews and feedback from their customer base. We enable online businesses to connect and interact with their customers to gain insights and to display reviews on online and offline touch points, where the distrust is highest.
Who we do it for
Our main goal is to increase transparency for the consumer in emerging e-commerce markets. While we do this free of charge for consumers, we do charge companies for the usage of our advanced tools. However, we will always treat reviews of paying and non-paying companies equally. Just because a company pays for our services, doesn't mean they can have reviews deleted.