Most recent Pothys reviews:
"A big thank u"
Excellent service very happy to shop in pothys again Special thanks to shamili kumaran and sampath
"Cool but needs improvement"
Fabric was excellent. Matches the features in Pic except the colour as light colours under lighting are bright but when we get that it's very dull i expected it regardless of that it was an awesome experience at pothys
Everything is good but the only thing that is irritating for international orders is the customs duty fee which is almost more than the cost of the item we are purchasing. Other online sites like CBazaar have made changes such that customers do not have to worry about the customs duty charge. I wish that Pothys would consider something because that is the main barrier to purchasing online via Pothys.
I went to Hyper pothys in Tnagar in normal attire . But while asking about a silk saree , they have taken me to damaged section and showed me pieces. Is that respect given to any customer? This incident made me to write a review personally about customer service
Very good services and quality products
"very good customer service"
lovely item and very good customer service .. thank you
The online purchase was very easy and customer care response for questions after the order was placed was very prompt.Excellent service!
"Great! Look same as in picture!"
Im pleasure to be a long time customer for Pothys. Execllent customer serice and great quality. Keep it up!
Product as described. I had some one call and verify my order which I think was a great customer service.
"Always very satisfied with Pothys"
I have purchased couple of sarees from Pothys, hassle free. I haven't seen any trouble placing the order with Pothys. Most of the time the delivery date is different than estimated time but its not their fault, international shipping we can't predict. But alaways recieved one or two days after ETA. But always very happy with Pothys purchase, I highly recommend them than any other retailers in India.
"Great selection, good paypal support, great customer service"
Checkout option for USA address is broken sent detailed mail about issue workaround etc
"No customized service"
I ordered a saree online as a present. Their website does not give an option of including a gift note -- this is a service that can be easily included. I wrote to customer service requesting a small gift note, but I did not receive any response. The product was delivered in two days though.
"Good service and reasonable price of the item."
Service is good, site is good but please add some more colour of mysure silk saree which I have brought for online shoping.
The service is prompt and great selection of sarees
"Very prompt delivery; highly reliable"
on time and sometimes before time delivery: no delays. great communication in terms of regular updates and emails on the order.
"good service and quick delivery"
Needs improvement on customer service but the delivery was really quick
"good collection but needs to improve tailoring.Poor finishing."
Received the package on time but the blouse stitching though measurement is good finishing is very poor. For the price of the sarees tailoring should be much better.
"worth having interaction"
In picture or in photograph shown 3/4 sleeves but actually received material will not fit those type of sleeves
i purchused from store through the skype. is not good quality of the price and shipping.
Sometimes pictures of sarees do not reflect actuality. Show sarees unfolded.
"Lack of response and communication"
Lack of response and timely communication greatly impacted my need to deliver the goods for a special family occasion. Leaving online messages, sending whatsapp message, calling the designated phone ...nothing worked and the response was very poor. Promised a call back but that never happened. I did some business with Pothy's in the past and it's gone from bad to worse.
fast delivery service...but lowest price sarees not good...
Good service and great products,loved the products but I requested for blouse pieces to be cut separately and edges done but it wasn't done.Please do not use Aramex again for international delivery, they were the worst customer service.
Pothys take the business seriously and wants their customers to have their utmost satisfaction. For an example, if you ordered something and not satisfied, you can return it and will be exchanged, no questions asked. This makes me very happy.
Its really good. Price of the product can be reduced
Excellent service but we are expecting more design sarees in the future.
We were on a kerela tour .And had geard a lot about Pothys so we went to Pothys Trivandrum to buy some gifts for relatives. But there was no one at.the counter to guide us through the materials and details .Finally one staff came and was so much so much busy with his own personal calls .. If you are new to this place and has least knowledge of silks then this place is not going to help you
"great and awesome company"
great quality and price but the customer service is not good
"good selection, excellent service."
please have free international shipping more often.
"Online saree quality is bad"
Your service was good. Received ontime. But quality is poor
"Packing was not up to standard, the cover was seen peeled"
Pothys is reputed, but keep it well
Good customer service :). Very helpful staff on online chat.
Awesome product and super fast delivery... Absolutely worth it..
good products, but not timely deleiver even short distance. select reputed couriers.
"execellent thank you so much for your great service"
The order shipment was on time.The packing was awesome.We received it in very good condition.
Pothys delivered my shipment from India to Canada within 1 week. All of the items I ordered were perfect and exactly what is shown online. Excellent online experience.
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Pothys proudly presents the best destination for saree online shopping. Absolute fashions including dresses for women, Men and Kids and Lehenga , pure silk and wedding silks make your D -days festive.
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