Most recent Lenskart reviews:
"Good but Prescription sunglasses needs to be lighter"
Good in customer handling and query resolution but lacks in giving glass frames which are lighter. Also Home Eye and frame trial do not have frames asked by the customer to try
RB4147-601/58 shows non polarized in lenskart site and confirmed with there technical team. BUt all sites except lenskart says that model number is polarized glass
"frame dose'nt fit"
what to give an opinion , totally unsatisfied
Product is two good and the service is excellent..
"Need to improve customer care network"
Poor network out of Delhi
I am very happy with the quality and finishing of the glasses
The service is excellent. The frames feel a little substandard. Everything else is quite satisfactory.
I have bought specs almost 5 months back by spending 2K in one of the lenskart stores located in Bangalore. The screw which connects both glasses loosened and when I requested to get it fixed in the store, the sales person informed me it will take 4 days to tighten the screw. I am afraid just to tighten the screw it takes some 4 days and all these I have to work without specs. Seriously I am regretting now buying spectacles in Lenskart store
customer support service is excellent , my spectical has been recalled and solved my problem on priority basis
"Prompt and efficient."
Advisory capability could improve further.
"Commited to serve customers"
Sevice oriented.stick on to provide quality product up to customer satisfaction..
"The offers were discouraged and denied"
The offers seems just an eyewash. I was forced to take paid frames. Neither first frame free, nor buy one get one free offer was given.
No one can expect the very first product not in proper condition
I visited the lens kart store @ kamanahalli, & i wanted to check my PD values to update my prescription. The Lady at the store was humble & very fast in addressing my requirement and in 20 Secs she took value and thanks me for coming to Lens kart. The is called Pure Customer service fast & not furious :). Keep it up guys..
I am not sure about the total pricing, however delivery time and after servuce is superb.
"Excellent service is provided by your side."
Everything is gud, staff is supportive and helpful
"Excellent service, Great company"
Superb, Hats off to lenskart
you people are playing with others eyes which is very sensitive organ and their money. In two attempts also you people could not match the Power of Lens and was giving wrong product . there is huge gap in between what we placed order and what we receive.
"No professional services"
Lenskart has set a good bench mark but staff is not giveing good service.. If I am ordering means we should get proper brand new products but it's not happening. First time I gave the order buy one get one. But after receiving one product was in new condition and another was used condition except lens. I asked for replacement. After that also I got used frem and size was not same. Again I asked for replacement.
"Delivery was ok, I've difficulties with the glasses."
The glasses that i ordered was a bit loose from the beginning. Now with 6 months gone theyve become even more so, to the extent it keeps on slipping and no neighbouring spectacle.store can repair it stating the material of the frame as an issue. I will not order spects from lenskart again.
These guys have many options in frame and lens at one place. Thanks for suggesting me good one.
Service,response,customer care,accuracy, everything excellent much better than store.Great experience,noquestion to switch over.
"Nice collection, good service"
Nice collection, good service
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Shop online for Sunglasses, Eyeglasses and Contact Lenses for men & women at best prices. ✓FREE shipping ✓Cash on Delivery ✓14 Days Return.
How does the Lenskart first frame free promotion work?
It’s very simple! All you need to do is log onto our website lenskart.com. Choose a perfect frame for you from over 500 choices available in the 'First Frame Free' category. Choose a lens package and pay for the lenses. The frame is free!
Where do I find the latest Lenskart offers?
On the homepage of lenskart.com we have placed the 'Offers' tab right on top so you won’t miss it among the other tabs. Alternatively, you can sign up for our newsletter online to be informed immediately once new Lenskart offers are available. We don't want you to miss out on any of our latest products and exciting offers!
How do I best contact the Lenskart customer care?
We have a 24/7 Customer Support team working with us so we can address and resolve any queries or concerns you have regarding the service. All you need to do is go to the Customer Support Icon placed on the very top right hand side on the homepage and you are able describe your concern to us. We make sure that we get back to as soon as possible and resolve those concerns for you right away. Alternatively you can simply email your queries to firstname.lastname@example.org.
Can I buy prescription sunglasses or power sunglasses at lenskart?
Yes, you can! At Lenskart, we provide 200+ different styles and shapes of prescription sunglasses to choose from. Just the way you order your eyeglasses, you choose your sunglass frame first and then select your lens prescription accordingly. We will take care of the rest!
I have a complaint, how do I reach out to Lenskart?
For any complaints or concerns you have regarding the service you are more than welcome to get in touch with our customer support team through the website. Alternatively, please feel free to contact us at email@example.com and. We will make sure you get the help and solution that you are looking for.
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