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I have booked a movie ticket on BMS for Friday 17th March 2017 for Kong Skull 4DX in Viviana Mall, Thane for 11.55 am show as the portal showed all day shows and I have got confirmation on mail as well as sms for confirmation of movie tickets with allotment of tickets. I drove from Dahisar to Thane to see the show and I was disgracefully surprised to see that there is no show at 11.55am. In fact, there was only one show at 2.30pm in entire day. I have all confirmations with me and contacted BMS constomer call numbers also. I really felt as cheated by such e-commerce site as I have never expected to such unprofessional approach of nonupdate in BMS site about show timing and payment confirmation, when BMS falsely issues tickets on behalf of Viviana Mall and over an above, I have been told by the staff of BMS that this is mere human error, where the staff of Viviana mall suggest that show time confirmation mail was sent by Team Viviana couple of days back. I am still waiting for my booking refund and I can say it with full conviction, that I will never ever buy tickets from BMS and will ensure that such experience is shared to all my known people. I am sorry to say but any consumer should not be treated with such experience and I must say there is gross wrong practice if you can not update as well as give consumer value proposition and satisfaction with professional services. I hope someone will hear this unpleasant experience and address my concern.
We need to also know which multiplex are close for specific days
awesome experience for every time
Very user friendly. Edgy UI design that does its purpose. Encompasses all requirements of a movie fanatic.
Easy to use, one common portal for movie/shows booking with lot of discount options. Love it.
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