Most recent Gravity Fashion reviews:
I Purchased one Lehenga, The way it got delivered, It was not in proper way. I will suggest Grafity fashion, Please provide some box or cover so that I can keep Lehenga/Sherwani in proper way.
"Fantastic service and quality product & fastest delivery"
Fastest delivery turn around ever & great quality product.
Very efficient and accurate with measurements. Would highly recommend them.
Excellent, prompt service to the fullest satisfaction!! For the JOY of wearing beautiful Saree or dress,to be apple of your dearone's eyes and others' envy!!
I was so reluctant before placing the online order for two lehengas. However, as soon as my order got processed I heard from the team and they were so helpful. I just received my order and was o pleased with their work. Amazing quality of work. Team gravity you guys rock!!
Good quality material just if slightly more work is to be done on finishing as designs are still not clean. So, some improvement required. But still, God bless you all.
Stitching excellent and on time but courier service is terrible sorry to say.
"Quick Service !!"
Loved the quick service. And the product is of very good quality. Appreciate you guys !!
I liked this site... It is very nice if you need high quality indian dresses... I liked the dress i got.. Tge customer service is fast.. Shipping also and making of the dress was fast... They ship international with fast companies and with cheap prices... Will buy again.. Thanks
"A lovely item"
I am very happy with my Anarkali outfit. The delivery was speedy and straightfoward. The item is beautiful and fits me perfectly with the exception of the trousers which are too tight on the legs. This is not a problem however as the outfit is full length. It is beautiful fabric. Would not hesitate to recommend this Company as was a little nervous that a) it would fit and b) there would not be problems with delivery
They have an awesome service and the items are delivered before time. Very impressed with the actual item as it turned out better than displayed in the pictures on their website!
First thing I have to appreciate is the Customer service. They were very prompt and pleasant to work with. Would love to buy more stuff from them. I bought two sarees and they both were gorgeous. It was just like in the picture. They every moment made sure that I am happy about what I buy. The tailor is awesome to work with too. Will definitely buy on future too.
The customer service with direct communication by Pranav Patel in every order what is rare in online business but i am so happy with their service . I was so afraid at my first order.than after receiving that now i order regularly without any tension. Thanks to the Team for your nice service.
Thank you sooo much for your great work...the lehenga is looking better than on the pictures...the lehenga is the best gift for my wedding....thank you sooo much gravity fashion team
You are one of my favourite online shopping place Gravity fashion. I can always trust you in delivery date, quality and colours of the product. Many,Many thanks for yours outstanding service. God bless you...!!
Bought my wife an evening gown, it looks amazing, quality of stitching, fabric and design 1st class, excellent value for money.
Then are trustworthy and the product quality is good. Even the tailoring of my blouse is as per the design i wanted and they have delivered it on the stipulated time.
Gravity fashion is the designer boutique huge collections and good quality ..worth to buy.....if i ellaborate....it is the heaven where gals wish to be attractive.....and it shows there own personality......and i am the happy customer of them....
Ordered for bespoke lehenga choli. From the start of the procedure till the end, it had been a wonderful journey. All the samples and work was regularly updated. The team was kind to give a last minute changes and finally when i received it was jaw dropping gorgeous. Couldnt have asked for more. I have to give a special mention of the work from Pranav and Hiren. They are the strong pillars of the company (i personally feel Pranav has an invisible magic wand :). Now i am getting ready for the event with my Bollywood dress :) Thanks guys and keep up the brilliant work.
The saree choices were good. But they were so late to ship the bought products, it took nearly a month
"Excellent and Trustworthy"
Recently i bought few dresses from Gravity Fashion. and i am extremely happy with my purchase. I'd definitely recommend this site. The dresses turnout exactly like it was shown in the picture. and the stitching process is very thorough... Customer service deserves 5 stars. Shipping out of Indian is a tad bit expensive, but with more dresses the price was fair enough.
I was so exited to found Gravity fashion - it;s a high risk to buy Indian Clothes online and sometimes even in stores. Not finding great quality locally I check online and found Gravity a breath of fresh air at the beginning. I purchased 2 outfits as my first purchase! All custom made to be stitched. I gave them the right measurements. ( I am in the fashion business and know how to proper measure) It has not been stitched after my measurements! The first outfit was totally wrong, the front part of the garment was simply cut wrong! Impossible to wear, it looked like my body is not proportional and the centre buttons shifted to the right and make me look very bad dressed. The sleeves that is where the real issue is with Indian clothes and this company. I sketched how it actually needs to be stitched so it fits people right! The second outfit had the same issues with the sleeves. I could not get my arms in the outfit at all. They stitched 3 inches away from my measurements. Why I don;t understand. I wanted my money back - I had to go to a function and really needed the outfits. Now I had 2 outfits that were no good I received a refund and a free outfit in the similar price range. The customer service is good. I have been in touch with somebody and they offered to stitch an outfit for free to make up for the other two. Now with the last Free outfit I added 2 extra to the measurements to make it fit - they still did not wanted to stay away form the narrow unnecessary stitching method of stitching up the sleeves. I am glad this one fits at least! Lucky I ordered in time ( September) and I needed the outfits for November. I still needed to do shopping locally by the end of it. I don;t recommend to purchase items that need to be stitched.But do not let my experience discourage you.
I searched the internet for hours trying to find wedding accessories that were not available in the US, at a reasonable price. Gravity Fashion was my final decision and I am so happy with my choice! They have exceptional customer service and show real care when listening to my wedding needs (thank you to Pranav who was with me every step of the way!) This is my new go-to store for event accessories and outfits! Thanks again!
NOTE: I DO NOT purchase products from Gravity Fashion with the intent to sell; all sales are done for my own personal use. [ORDER #3050-05/03/2016]: This was the first outfit I’ve ever purchase from Gravity Fashion! I was extremely satisfied with the quality and description of this product! It came and looked exactly as the picture that advertised it. [ORDER #3656-08/24/2016]: This was my second outfit purchased from Gravity Fashion. The price was GREAT and the product was even more exceptional! Since my first order went so well, I decided to repurchase from this company. I have to say, I was impressed once again with the quality and detail of the outfit. Gravity Fashion does a great job on delivering products above and beyond the customer’s expectation. [ORDER #3871-10/11/2016] & [ORDER #3924-10/23/2016]: This is my third and fourth order from Gravity Fashion, however the items are not received as yet, but once it is... I will do an updated review. I’m anxious to receive these beautiful products because of the great track record this company has with selling beautiful and high quality outfits...stay tuned.
I ordered a sherwani online and didn't check beforhand about the shipping time, so I was kinda bummed when I saw that it will take a while (that's normal, because the clothes have to be tailored and shipped from far away). But I wrote to the customer service and they helped me out, so I got the sherwani on the date that I needed it! And what can I say? I was stunned how good it looked when I first opened the package! Superb quality, and it fits my boyfriend so nicely! I haven't had high expectations, because the price was low, but what I received blew me away! I will order more from Gravity Fashion in the future! Good company with good quality and really good customer service!
"Excellent quality and responsive staff."
The quality of work on my lehengha was excellent. The staff was very responsive to my requests and the delivery was on the actual date communicated to me.
I liked the fabric quality, this online purchase definitely made me happy.
I was so scared to buy indian clothes online, but I found a lehenga for my cousin's wedding reception that I loved on Gravity, and I decided to go for it. I am so happy I did because the quality of my dress is absolutely amazing. The fabric is rich and luxurious, and the stitching is perfect. I asked for my blouse to be custom stitched from the back, and Gravity's team fulfilled all my requests. Pranav, especially was so easy to get in touch with and he answered all my questions promptly. If you are looking for a website for great quality indian clothing and friendly customer service, look no further. I will be buying from you guys in the near future! I would also like to comment on the measurement process. After I made my purchase, Mishika emailed me with a detailed form to input my measurements. She also provided me with a link to a video that teaches you how to correctly measure. These directions are easy to follow if you have someone to help you. My advice is that if you are unsure of your measurements, go to a nearby tailor with the form and have them measure you. Input those measurements and your clothes should fit perfectly. Thank you again Gravity!
Pranavbhai and Mishika, Excellent job in customer service, dress stitching, finishing, fitting and packing as well. Overall my daughter is very happy. Five out of five stars
It was a great experience with Gravity fashion. They have got a really good customer service, super fast delivery, best quality. Specially Pranav was very helpfull. He is always there to answer your queries about your order." I LOVE GRAVITY FASHION"
"Lovely garments & fantastic customer service"
Cannot recommend highly enough. My made to measure saree arrived promptly as promised, and is true to the website photographs. I had a few queries regarding measurements and both Pranav & Mishika were extremely helpful and patient. Thank you & best wishes to all involved Gravity Fashion employees!
"Suresh from Gravity fashion excellent customer service."
Great service from Suresh.. Willing to service fast very helpful.very glad with his service...
"Dresses are not stitched to the custom measurements provided."
They do not stitch to the measurements given. After a month they will start the stitching process and you are lucky if you get the item in two months. Good luck
"Excellent communication and outfit just as pictured"
I loved it so excited. Communication was always key and everything turned out better then i imagined
"The outfits are stunning!"
I completely regret not having all my outfits stitched they did an amazing job! I'm getting married and this was the perfect site to get my bridesmaids groomsmen dulaha and even my outfit! Plus the communication with them if there is any issues is great. They stay in contact with you the entire way. I will definitely be shopping again.
"Items given according to the order, i really appreciate it."
Stichest very neat, n delivery come on time.
"Just perfect, would order again and again"
The picture of the wedding lengha I purchased was accurate, the shipping was free and FAST! In fact the suit was even prettier than pictures. I bought it unstitched. Thank you
"The suit is gorgeous"
So I literally got the suit today in the mail and I have not been able to try it on but I felt the need to give a review as my first time looking at it. I like that this suit came well put and I like the fact that it actually looks like the original suit that I had ordered from the website. Cant wait try it on!
It was a very good experience doing business with Gravity Fashion. I ordered one saree on the 6th of Sep and wanted it to be delivered max by the 11th of Sep however the delivery of the order was done on the 10th of Sep itself and all was just so perfect... I loved the service provided. Hope to do some more business in future and hope that I will get the same service. Keep up the good job!!! P.S: Pranav you are very helpful..
"Best online retailer for haute couture fashion"
I have ordered 6 outfits from this company. So far, I have received my first order and I am absolutely delighted with my purchase. The dress has been made to perfection. Now I am looking forward to receiving the rest of my orders. Pranav, Mishika and the team have provided excellent customer service, guiding through the process of creating unique bespoke designer outfits. Well done!
"excellent customer service"
Very helpful, Quick to reply, Very polite,Go out of their way to help
Excellent patch work and amazing customer service
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About Gravity Fashion
Hi, My name is Sunil Kapoor co-founder of Gravity Fashion. We trust that customer trust us, they purchase goods from us without physically seeing it. And we honor their trust. We respect our customers and their expectations, we do our best to meet our commitments because so many reviews can not go wrong. If you are looking for trustworthy Indian seller to purchase Indian clothing or you want custom made dress for bride, groom or entire family, you can trust on us. Read detailed reviews from: Teash has written about her multiple orders, Aneri, Sadik, Henal, Shahnaz, Hardeep, sorodjenie, Kamal, Anjanie and so many other customers. Non of our reviews are edited or influenced. We do not offer incentive or offers to leave reviews. Our customers leave feedback and reviews as they like and it is un-edited because we believe in transparency and honesty. We understand we made mistakes, we stitched outfits wrongly, we might have not been able to deliver your expectations, but our customers are so wonderful people they tell us and give us an opportunity to improve. We are so blessed that we are enjoying our journey into online fashion just because of our customers who trust us so much. Indian fashion industry specially online selling is not developed yet. Dress sellers do not understand customer expectations, they dont know about customer service and support, they dont know english, they dont know how to communicate, they are not transparent. This is not only with fashion but entire eCommerce industry of India. When they get order of a a saree or punjabi suit or a sherwani or bridal lengha, they get money in advance, but they do not understand how much trust it is required for a customer to believe in you that without seeing physical goods, without calling you or in many cases without getting response from you they pay you. Therefore Gravity Fashion want to set an example to all these Indian Sellers about ethics in Online Selling. Our message to our competitors is: be transparent, be honest, put yourself in customer's shoe and finally be honest with yourself. I believe one day soon Indian Online Sellers will be well ahead in competition, they will understand ethics and provide great customer support, services and products as they used to think about a guest, ATITHI DEVO BHAVA (Guest is god). Indian Philosophy says treat your guest like a god, offer what you can, expect nothing. Be honest and to be yourself to the god. Because they do not visit you frequently. And there are more than millions of gods, how many you can have an honor to serve :) For us at Gravity Fashion each customer is like ATITHI (Guest), we love all (gravity nature), and dont love few (human nature) as you can understand ;) We trust you, we believe you and we want you to believe in us too. Thank you so much for reading such a long profile, I appreciate it. You can reach me at sunil [at] gravity-fashion.com for any assistance you need. Have a wonderful life Sunil Kapoor Gravity Fashion
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